Australian visual intelligence

FaceMate.

Expert-style skin intelligence in 60 seconds. Then built around your data, your process and your brand.

Under 60 sec

No signup

Private by design

Controlled storage

Actionable output

PDF report

Live analysis

27

estimated skin age

SCAN / 04

82

Acne

74

Moisture

91

Pores

01The product

One scan.
A decision-ready report.

Executive takeaway

Four guided selfies become consistent scores, visible concern zones, estimated skin age and a practical routine — without adding friction for the customer.

Acne

SIGNAL 01

Moisture

SIGNAL 02

Pores

SIGNAL 03

Spots

SIGNAL 04

Radiance

SIGNAL 05

Wrinkles

SIGNAL 06

Oiliness

SIGNAL 07

Redness

SIGNAL 08

Texture

SIGNAL 09

Dark Circles

SIGNAL 10

02Clinical evidence

Not a gimmick.
Peer-reviewed progress.

A Monash University-led study benchmarked PanDerm against 652 physicians on more than 1,100 complex cases. Its image-only model matched mid-career dermatologists.

72.2%

Diagnostic accuracy

Matched dermatologists with 3–10 years of experience across 1,100+ complex clinical cases.

94%

Specificity

Correctly identified benign lesions — the critical ‘nothing to worry about’ call.

652

Physicians benchmarked

A large international comparison published in Nature Medicine in 2025.

FaceMate applies this computer-vision approach to cosmetic concerns. It is an insight tool, not a diagnostic device.

03Market opportunity

If a camera can see it,
we can build a scorer for it.

The reusable engineGuided capture + quality checks + visual AI + calibration + reporting. Adapt the pattern to your industry.

01

Clinical

Dermatology & aesthetics

Pre-consultation photo triage with scores ready before the appointment.

02

Retail

Beauty & pharmacy

Personalised recommendations and progress tracking, in store or at home.

03

Field AI

Agriculture

Detect crop disease, pests and nutrient stress from guided field photos.

04

Care

Wound tracking

Grade size, colour and healing stage between clinical visits.

05

Animal health

Veterinary

Flag skin, coat and eye concerns before the vet appointment.

06

Claims

Insurance claims

Pre-assess roof, vehicle and property damage from customer photos.

07

Operations

Food quality

Check freshness, shelf condition and visible defects at scale.

08

Commerce

E-commerce returns

Verify damaged-item claims and reduce manual review and refund fraud.

04The ownership case

Stop renting
someone else's AI.
Own yours.

FaceMate is the working proof. We build the same capability around your data, workflow and brand — then hand you the keys.

Closed platform spend

$30K+ / year

Recurring licences and per-scan fees, without ownership.

Owned-product running cost

~80% lower

Your code, model, data and strategic advantage remain yours.

Built for

  • Skincare & cosmetics
  • Dermatology & aesthetics
  • Pharmacy & retail
  • Telehealth & wellness
  • Device manufacturers
Book a free discovery call support@chat24plus.com

We reply within one business day (AEST). No obligation — just a straight answer on feasibility and cost.

Custom-trained AI models

Calibrated against your device data, patient photos or product outcomes — not a generic model's opinion.

Your data, your ownership

Source code, models and datasets remain under your control.

API & hosting

Production APIs, web or in-store apps, hosted on your cloud or ours.

Full product development

Guided capture, scoring, reports, admin tooling and integrations.

Privacy & compliance

Consent, retention controls and Australian health-data handling.

Consulting & expertise

Model benchmarking, calibration strategy and continuous tuning.

From idea to owned product

  1. 01

    Discovery

    Map the use case, data and compliance needs.

  2. 02

    Prototype

    Working pilot on your parameters in 3–4 weeks.

  3. 03

    Train & calibrate

    Benchmark against your device or expert references.

  4. 04

    Launch & own

    Handover the code, models and hosting.